Save the Date!
Next Level Banking - Lift Off March 2026!
CORE SYSTEM UPGRADE
March 6-10, 2026
First Community is grateful for our growing membership, and we are happy to provide over 90 years of service and financial products for St. Louis and our surrounding counties and communities.
We kindly request you ensure your contact information is up to date, including your email address, phone number and mailing address to be sure you will receive important information during our upgrade. You may update your contact info using online banking, calling our Information Center at (636)728-3333, or by visiting your nearest branch.
We have provided a thorough member guide that can be accessed at any time. We encourage viewing it for additional details and explanations.
WHAT TO EXPECT DURING THE UPGRADE
First Community will be closed Saturday, March 7th - Monday, March 9th, 2026.
THINGS TO KNOW:
- First and foremost, your money is safe during the upgrade!
- Your debit and credit cards will work during the upgrade.
- Limited Access - You will not be able to access online banking, our mobile banking app, or the Express24 Information Line during our downtime.
- There will be branch closures. All branches, including Walmart locations, and the Information Center will be closed.
- We anticipate our branches, online banking, and mobile banking will be available again on Tuesday, March 10.
- During the downtime, we encourage you to manually track your spending.
We have worked diligently over the past year to make this Core System Upgrade as seamless as possible. We value your business and appreciate your patience. We understand your apprehension, and we want to ensure you we will do everything possible to put your mind at ease.
PREPARE TO LAUNCH!
HOW TO PREPARE FOR THE UPGRADE
- Mark your calendar for March 6th - 10th, 2026
- Update your contact information
- Download any tax documents you may need prior to March 6th
- Schedule Online Bill Payments and Transfers
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Payments scheduled for processing March 7th-9th will not process until after the upgrade period ends. This will happen on March 10th, at the earliest. If you have bills due during this period, we recommend scheduling them before the upgrade period.
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- Securely save your username and password for online banking
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IMPORTANT! Account viewability will change in online banking. If you've shared your login credentials with a joint on your account, they will be able to see all of your accounts when logging in on March 10th.
WHAT TO EXPECT UPON REENTRY
FOLLOWING THE UPGRADE, WHAT WILL CHANGE?
Account Number Structure
The format of your account number will change. The changes will depend on the length of your current number. Rather than having one account number encompassing your savings, checking, loan accounts, and other accounts, each existing suffix will have its own unique account number.
Additional Details
What is happening?
In March, First Community will upgrade our core processing system.
Why are we doing this?
A system upgrade will allow us to offer the best possible products and services to our members.
When does this happen?
The upgrade period begins on Friday evening, March 6, 2026, and will continue through Monday, March 9, 2026. We anticipate returning to normal operations on Tuesday, March 10, 2026.
How does this impact members?
All branches will be closed during the upgrade period, and online banking and Express 24 will not be available.
Will my debit and credit cards work?
Yes! You will be able to use your First Community debit and credit cards for purchases and cash withdrawals during the upgrade period.
What else do I need to know?
We want to make sure our members are prepared for this upgrade. Over the coming months we will provide detailed information on what to expect, how to prepare and what will be changing.
Anything else?
Thank you in advance. We value your business and appreciate your patience during this process.
