Next Level Banking! 

Important Conversion Updates

Our conversion is officially complete! Please review the updates and changes below

 

HELPFUL TOOLS

Informational Member Booklet - Please click below

 

 

Q & A: 

Q: Can I do cross-account transfers on Express24? 
A: Cross-account transfers are no longer available within Express24. You may contact the Information Center for a cross-account transfer as long as you know the account numbers.   

Q: Can I still see my account history prior to the upgrade?
A: Transaction history will only be viewable online back to August 2025

Q: I used to log on to each account separately in online banking. What changed?
A: As part of our system upgrade, members who had multiple online banking logins were consolidated into a single login per person. We want to be very clear: this change did not alter the legal ownership of your account. Joint account holders have always had full legal rights to access accounts on which they are listed as an owner. This is a fundamental aspect of joint ownership and is consistent with the account agreement signed at account opening. Our new system now accurately reflects those existing legal ownership rights. If you have concerns about who is listed as a joint owner on your account, we would be happy to review your account ownership structure with you and discuss your options to limit online access.

 

WHAT TO EXPECT AFTER THE UPGRADE

FOLLOWING THE UPGRADE, WHAT CHANGED?

Account Number Structure
The format of your account number has changed. Rather than having one account number encompassing your savings, checking, loan accounts, and other accounts, each of your existing suffixes now has its own unique account number. Your new account number depends on your old suffix. For example, if your checking had a suffix of 75, your new number is 1+75+prior member number. See more examples below. And don't worry, we can help you with your new account numbers! 

 

Click here to see a demo of the account number format changes.

 

Account Viewership in Online Banking
You and anyone you share your login with will now see all accounts on which you are listed as an owner—including joint accounts. This also means that anyone who is a joint owner on your accounts will see them when they log in to their own online banking. If you prefer to restrict your joint owners' online access, just let us know! You can call our Information Center or visit your local branch. 

WHAT DID NOT CHANGE?

• Personal Checks - It is not necessary to order new checks. Existing checks will still clear your account. 
• Direct Deposits - You will not have to make any changes if you receive direct deposits into your account, including Social Security.
• Our Routing Number - 281081877

---

Additional Details