First Community is an Equal Opportunity Employer (EEO/AA/D/V). We offer an excellent benefits package, a friendly work environment and great career opportunities.
Benefits:
First Community offers the following benefits to all regular full-time employees:
- FREE Health & Dental Insurance for full-time employees
- 401K Retirement Plan with 5% Company Match
- Paid Vacation & Sick Time
- 11 Paid Holidays Each Year
- FREE Group Term Life Insurance
- FREE AD&D Insurance
- FREE Long-Term Disability
- Pension Plan
We have the following positions available:
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Fraud Specialist
There is an immediate opening in the Fraud Department for a full-time Fraud Specialist. Duties include but are not limited to: researching, discovering, investigating and tracking fraud on new and existing accounts, with an emphasis on suspicious online activity. Reviewing and monitoring daily fraud alerts within Verafin. Communicating with members, coworkers, and law enforcement in regards to reporting and resolving fraud cases. Using gathered evidence to produce thorough written case reports for use in potential legal action, which may require testifying in a court of law. The ideal candidate will have strong analytical skills, be an effective written and verbal communicator, be professional and courteous, and have excellent time management skills with a strong eye for detail.
Hours for this position are Monday – Friday 8:00 a.m. – 4:30 p.m.
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Collections Representative
There is an immediate opening in the Collections department for a full-time collector. Job duties would include calling on past due accounts, knowledge of Branch Suite, proficiency in Microsoft Word and Excel programs and various other tasks. The ideal candidate will be well organized, detail oriented and have excellent communication skills.
The schedule for this position is Monday - Friday 8:00 a.m. to 4:30 p.m. and rotating Saturdays 8:30 a.m. to 1:00 p.m.
You will receive a full day off during the week when a Saturday is worked.
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Insurance Advisor, Medicare & Life Insurance
Basic Function:
The Medicare & Life Insurance Advisor assists Medicare-eligible individuals in selecting and enrolling in appropriate coverage, including Medicare Advantage, Supplement, and Part D plans. This role includes guiding clients turning 65, supporting annual enrollment and year-round coverage reviews, answering questions, planning for future needs, and identifying appropriate life insurance solutions.
Specific Responsibilities:
- Assist Medicare-eligible individuals in selecting coverage that best meets their needs, including Medicare Advantage, Supplement, and Part D plans.
- Guide clients turning 65 (“aging in”) through the Medicare education and enrollment process.
- Support clients during the Annual Enrollment Period (AEP) and Open Enrollment Period (OEP), as well as year-round service and planning conversations.
- Meet with clients to review coverage, answer questions, and proactively plan for future needs.
- Identify life insurance needs and recommend appropriate solutions.
- Handle assigned referrals in a timely manner, documenting and tracking activity.
- Conduct thorough needs assessments and provide clear and personalized recommendations.
- Assist clients with applications and ensure accurate, complete documentation.
- Maintain accurate client records and follow up on policy changes, renewals, and service needs.
- Stay current on Medicare regulations, carrier updates, and industry trends.
- Build and maintain strong client relationships to encourage retention and referrals.
Required Knowledge, Skill and Abilities:
- Active Life & Health insurance license (resident state required; additional states a plus).
- Current AHIP certification.
- Proven experience working with Medicare products, including Advantage, Supplement, and Part D plans.
- Minimum 2–5 years of experience in Medicare, Life & Health, or a related advisory role.
- Strong understanding of compliance requirements and enrollment processes.
- Excellent communication and interpersonal skills, with the ability to explain complex topics.
- Ability to work independently while collaborating effectively with a team.
- Detail-oriented with strong organizational and follow-through skills.
- Proficiency with CRM systems and Microsoft Office.
- An existing book of business is welcomed and will be considered an asset.
Apply Now
Investment Accounting Clerk
This is an immediate opening for an in-person Investment Accounting Clerk position at our Chesterfield, MO corporate office. Under the direction of the Accounting Manager, the Investment Accounting Clerk reconciles general ledger accounts, records daily/monthly investment transactions, reconciles bank statements, locates balancing errors, research members' requests, and posts corrections. Serves as a resource person to other credit union employees as well as a backup to other accounting functions.
Responsibilities
- Complete daily credit union investment activity postings, post Federal Reserve daily activity, over/short general ledger transactions, teller corrections, and process declarations of loss.
- Process all daily activity for our CUSO in the general ledger and prepare the monthly financial statements.
- Post daily cash transactions for the credit union's bank accounts and complete reconciliations
- Verify and approve material wire transfers on Fedline portal
- Prepare various month end reconciliations timely and propose any necessary adjustments. Prepare monthly board reports. Correct teller errors.
Skills
- Prefer a Bachelor's Degree in Accounting.
- Detail oriented and self-starter.
- Strong Microsoft Excel skills and comfortable with Microsoft Outlook and Word.
- Ability to work effectively and professionally with other credit Union employees and members.
- Ability to meet deadlines.
- Broad knowledge of all accounting functions.
- Ability to self-prioritize time schedule and complete work in order of importance.
- Proficient 10-key skills.
Apply Now
IT Helpdesk Specialist
There is an immediate opening for an IT Helpdesk Specialist at our Chesterfield, MO corporate office, provides technical support to users, resolving issues related to hardware, software, and network systems. The first point of contact for users seeking assistance and are responsible for diagnosing, troubleshooting, and resolving basic technical problems, often via phone, email, or in-person. Will also document issues, escalate complex problems, and provide guidance to users on using IT systems.
Job Duties
- Implement, install, configure, troubleshoot, and evaluate existing and new Windows workstation operating systems
- Automate systems tasks using popular scripting languages
- Create and maintain system documentation and inventory
- Research and recommend new technologies to improve system performance
- Work collaboratively on an IT helpdesk team
- Maintain and patch workstations for the latest releases and security updates
Skills
- Knowledge of common protocols such as SSL, HTTP/S, DNS, SMTP, IPSec and others.
- Very strong understanding of Windows workstations
- Knowledge on creating and automating silent installs of software for workstations
- Knowledge of workstation build processes, procedures, and technologies such as MDT and Windows Autopilot
- Knowledge of PowerShell scripting a plus.
- Knowledge of Azure, Entra, Microsoft 365 ecosystem.
- Knowledge of Active Directory and DNS
- Knowledge of networked printers and printer management
- Excellent technical communication skills to convey to end users effectively both verbally and in writing.
- Ability to exercise good, independent judgement in the performance of duties.
- Ability to work independently and as a team member.